To the Editor:
Last week my daughter and her family moved to Cortland Estates Apartments.
Her family includes a 2-month-old baby girl. I am a proud Grammie who has the pleasure of watching her several times a week.
Friday was the second time I went to the apartment to watch my granddaughter. Not many vehicles around, so I parked in front of her building around 7 a.m. that morning.
I happened to look out the window around 11 a.m. and noticed my truck was missing.
I went into panic mode, not knowing anyone here with an infant stranded in the middle of nowhere.
I found the office number for Cortland Estates Apartments and asked where my truck was. After a very lengthy conversation she informed me my only option was to call the towing company, Accurate Towing in Sycamore.
Apparently my truck had been towed because I did not have a visitor/guest parking permit. Come to find out someone in the complex walks around to find vehicles that don’t have guest permits and calls the towing company.
This in the middle of nowhere, during the day with ample parking available in the lot. Unfortunately, my daughter forgot to give me the permit to hang in the window.
Now call me silly, but are times so bad that we are punished for making a mistake. I mean, I was taught that everyone is entitled to make a mistake. That’s how we learn and if we don’t learn, we pay a consequence.
Usually not by paying $110 to $135 for the tow and $25 for a storage fee. Apparently two other people that day forgot their permits as well.
But to tow a poor Grandma’s vehicle to leave her stranded with a 2-month-old and no car seat, which was in the truck – I don’t buy it. There has to be another way to make money.
I did see a sign posted in the complex saying “Resident and guest parking only.”
My eyesight is still pretty good and I didn’t see anything saying visitors/guests had to have visible permits.
I understand a big complex such as Cortland Estates has many rules. I could understand if I parked overnight or for days on end and was taking a resident’s spot.
But from 7 a.m. until 4 p.m. with most vehicles gone for the day?