To the Editor:

The Alton Telegraph editorial “Cramming law’s effectiveness depends on you” (Another View, January 29) argues that “legislation cannot solve the problem (of cramming). Consumers should take responsibility for knowing the telltale fingerprints crammers often leave behind.”

Why does the effectiveness of this law depend on me, the customer? Because the customer is the only one who can identify which services s/he requested and whether they were delivered? Fine. But, beyond that, why is it that law enforcement doesn’t seem to have any responsibility to step in and enforce the law?