City could streamline water shutoff process
DeKALB – The city is looking to cut down on the number of notices it sends to residents who are late paying their water bill.
Bryan Faivre, assistant director of public works for water, told the DeKalb City Council on Monday that eliminating third notices of water service termination will save the city time and money. The current procedures are so cumbersome that residents can have five-and-a-half months of water service before a shutoff.
“We’re trying to streamline that process,” Faivre said. “Ultimately, our goal is to try to put us possibly in a position to do ... bimonthly billing.”
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